Join us to help minority entrepreneurs succeed!

The Data Manager supports the organization's mission and effectiveness aby coordinating, defining, delivering, implementing, and supporting information technologies and data solutions. The Data Manager works with organization leadership to recommend information technology and data strategies, policies, and procedures that consider the needs of the overall organization and the specific needs of each of its programs. The Data Manager is responsible for coordinating IT and data resources, security system, disaster preparedness and recovery, network administration, integrated telephone systems, and the CRM/database system.

To apply, please download and fill out the job application at the end of the page,
and submit your application by clicking the APPLY NOW button or email us at EMPLOYMENT@MEDA.net.

Essential Functions:

·       Coordinate the ongoing design, implementation, and maintenance of the IT, database, telephone, and business equipment systems.

·       Provide direct technology, equipment, and database support to staff and client users, and coordinate use of third-party vendors and managed IT services as needed.

·       Act as liaison to outside vendors and contractors to provide additional managed IT, communications, and data-related services.

·       Manage and support a Salesforce CRM and a linked SQL database, including supporting and training users, managing, and encouraging user adoption, and ensuring the successful flow of data into and out of both data systems.

·        Guide staff in use of data systems to provide business intelligence for data-driven decision making and strategy planning for the organization.

·       Preserve data integrity and security by implementing and monitoring disaster recovery, back-up procedures, security, remote access protocols, and other control structures.

·       Initiate, coordinate, and enforce IT systems, policies, and procedures to ensure user adoption while at the same time accomplishing organizational goals.

·       Use all opportunities to educate staff how to successfully navigate technology and data systems themselves while providing responsive support.

·       Participate in budgeting for IT infrastructure.

·       Assist with selecting and installing new hardware and software and help train employees in its use.

·       MEDA’s strategic plan, provides leadership in developing and implementing the overall data and analytics strategy and roadmap.

·       Optimize the Salesforce platform to meet the organizational needs for data collection, including workflows and automated processes.

·       Manage the annual client impact survey process.

·       Ensure confidentiality and security of information.

·       Perform all other reasonable duties as assigned.

Competencies

Qualifications:

·       Passion for working with mission-driven organizations

·       Ability to act as a point person in guiding staff and the organization to full and productive use of technology and data to further our mission.

·       Broad-based technical understanding and proficiency to work successfully in a Windows network environment, with Office 365 productivity software, coordinate both Salesforce and SQL database administration, and monitor network security.

·       Previous experience in project management from conception to completion.

·       Ability to work collaboratively with diverse groups of staff and clients.

·       Experience in managing competing priorities to meet deadlines.

·       Knowledge and understanding of data privacy laws and standards and the ability to maintain confidentiality.

Required:

·       3+ years of experience in project administration and/or project management. This could be in an administrative role.

·       Experience in, comfort with, interest in, and aptitude for IT and database administration and/or IT Management.

·       Experience and proficiency with a variety of office productivity software and applications, including successfully providing support for these tools to end users.

Preferred:

·       BA or BS degree, though not necessarily in an IT field.

·       Certification or other training in computer technology, network administration, database administration or related field.

·       Experience supporting accounting and financial technology design and development.

·       Salesforce Certified Administrator

Physical Requirements:

This job operates in an office setting and is primarily a sedentary role. Some lifting can be expected. There may be some limited local travel.

*MEDA is an equal opportunity employer. We embrace diversity and opportunity in a serious way. MEDA is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Applicants will not be discriminated against on the basis of race, color, religion, sex, pregnancy (including childbirth, lactation and related medical situations), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable local, state or federal laws.